FAQ's
Every meal is a little different—but we make it easy.
Your order email includes detailed heating instructions for each dish, and the same instructions are printed right on the label. Keep those labels handy for the best results!
Every meal is a little different—but we make it easy.
Your order email includes detailed heating instructions for each dish, and the same instructions are printed right on the label. Keep those labels handy for the best results!
Yes! We deliver throughout most of the greater Charlotte, NC area.
When you enter your address on our order page, you’ll see immediately if your zip code is within our delivery range. If we don’t deliver to your home, no worries—we offer several convenient pickup locations across Charlotte and surrounding towns.
Yes! We partner with several Charlotte-area gyms and community spots to make pickup easy and convenient.
We’re transparent about every ingredient we use.
All ingredients and common allergens are listed on both the website and the meal labels. We happily accommodate many dietary needs and do our best to prevent cross-contamination in our kitchen. If you have specific concerns, we’re always here to help you choose the meals that fit your needs.
Our meals are made fresh and follow the same simple guidelines you’d use at home:
Most meals: Enjoy within 5 days.
Seafood dishes: Best eaten within 3 days.
Fresh produce / salads: Freshest within 1–2 days.
These timelines keep everything tasting great and align with normal food-safety practices. If you ever have questions about a specific dish, feel free to reach out—we’re here to help!
